I just discovered a flaw in my favourite cloud platform Tresorit
(https://tresorit.com/). Tresorit is a cloud based storage provided that syncs
files and stores them securely with a secure 256Bit encryption programme. I use
Tresorit for my business documents as I believe my clients deserve real
security but I need the ability to access the files at any time wherever I
am. Tresorit fits the bill and ticks the
boxes. Up until now I have never had any
difficulties with the service, I am
happy it allows access to only three devices as this limits my ability to work
to only three work devices.
I am not sure how, and I know lots of you will have been
there and done that, complete with getting the badge, but I accidentally
deleted my whole work folder from my desktop. To make matters worse, as I had
not realised the error I compounded it by deleting the recycle bin as I had
recently deleted a number of other useless things cluttering up my space. Absent
mindedly, I added to the mess by installing something whilst deleting the
recycle bin and so when the message ‘do you want to permanently delete you work
folder’? I absent mindedly clicked ok... Then the penny dropped! But it was too
late to cancel.
Fear not I thought. I make regular backups of things, but this will be out of date and not contain the article I had saved that I was writing. I quickly Googled Downloading folders from Tresorit and found this was not possible. I could download individual files, but my work folder has many hundreds of thousands of files so this is not a viable option.
There was a lot of concern on the internet that Tresorit is
a live sync, so if you delete a file or folder from your Tresor, it syncs this
deletion and you have lost your folder (bye bye). There is no fall back like you get with other
cloud sync programmes that allow you to revert to an earlier version, as this
version apparently does not exist, according to Tresorit.
I did find a solution though and here it is:
1. Stop your desktop Tresorit programme running, as this
syncs folders and files.
2. Search your computer, in Windows Explorer, for the
Tresorit folder and click on the icon.
3. Click on the shortcut to you Tresor.
This brings up you folder stored on your computer under my Tresors which is
undeleted as long as the Desktop programme has not synced.
4. Copy and Paste you Tresor into its original programme.
5. Thank whoever you like for catching the problem before
your computer deleted your Tresors altogether.
Tresorit add that also If Tresor is sync'd and colleague deletes file, hidden .tresorit/Trash folder contains deleted files.
I hope this helps people who also use this really good programme. I will still continue to use it and will do manual backups to external hard drives which are encrytped on a regular basis.
I hope this helps people who also use this really good programme. I will still continue to use it and will do manual backups to external hard drives which are encrytped on a regular basis.